Privacy Policy
Your privacy matters to us. Learn how we collect, use, and protect your information.
Your Privacy Is Our Priority
We are committed to protecting your personal information and ensuring transparency in how your data is handled.
Introduction
This Privacy Policy explains how 2B (“2B”, “we”, “us”, “our”) collects, uses, stores, and protects personal information when you use the 2B Point of Sale application and its related services (the “App”). The App is used by 2B and Kaza store staff to record sales, look up customers and products, and send orders to our back-office systems.
By using the App, you agree to the practices described here.
Information We Collect
Staff / user account information
- Username and store assignment
- User role (for example, Sales) and company (for example, 2B or Kaza)
- Password, stored only as a secure one-way hash, never in plain text
- Login and activity timestamps
Customer information entered or looked up in the App
- Customer name, phone numbers, email address, and address
- Customer identifiers held in our ERP system (such as customer ID, customer class, and loyalty-program status)
- National ID, where it is held on the customer record
Order and transaction information
- Items sold, quantities, prices, serial numbers, and the salesperson
- Payment method details such as cash account, payment terms, amounts, and card-terminal batch number
- Order status and references used to sync with our back-office systems
Technical information
- IP address, device and browser type, and request logs generated by our servers and security providers
- Authentication tokens used to keep you signed in
How We Use Information
We use the information to:
- Authenticate users and control access by role and store
- Process, record, and fulfil customer orders
- Look up customers, products, prices, stock, and serial numbers
- Synchronize data with our ERP (Acumatica) and order-integration (Bridge) systems
- Maintain security, prevent fraud and misuse, and troubleshoot problems
- Meet our legal, accounting, and tax obligations
- Improve the performance and reliability of the App
How We Share Information
We do not sell personal information. We share it only with:
- Our own systems and affiliated companies (2B and Kaza) as needed to run the business
- Service providers that host or support our infrastructure, including servers, databases, and network and security services
- Integration partners that process orders on our behalf, such as our ERP and order-integration platforms
- Authorities, when required by law or a valid legal request
Data Storage and Security
Data is stored on servers and databases operated by or for 2B. We use access controls, role-based permissions, encrypted connections (HTTPS), hashed passwords, and token-based authentication to protect information. No system is completely secure, but we work to keep your information safe and limit access to authorized personnel.
Data Retention
We keep personal information only as long as needed for the purposes in this policy, including legal, accounting, and audit requirements. When it is no longer needed, we delete or anonymize it.
Your Rights
Subject to applicable law, including Egypt’s Personal Data Protection Law (Law No. 151 of 2020), you may ask to:
- Access the personal information we hold about you
- Correct inaccurate or incomplete information
- Request deletion, or restrict or object to certain processing
- Withdraw consent where processing is based on consent
To make a request, contact us using the details below. We may need to verify your identity first.
Children
The App is intended for business use by adult staff. It is not directed at children, and we do not knowingly collect information from anyone under 18.
Changes to This Policy
We may update this policy from time to time. The “Last updated” date above shows the latest version. Material changes will be communicated through the App or by other appropriate means.
10. Contact Us
- 2B (TWO B FOR INFORMATION TECHNOLOGY SAE)
- Email: [email protected]
- Phone: 16420 (customer service hotline)